A while back Bill Hybels wrote a book called
Axioms.
Axiom: Powerful Leadership Proverbs
. It contained pithy convictions about
leadership. He said, I believe, that he
got the idea from Colin Powell who had done the same. (
Powell Principles The Powell Principles: 24 Lessons from Colin Powell, a Battle-Proven Leader (Mighty Managers Series)
I didn‘t think I had any axioms but it turns out I’ve
got a few. For example, “If a job is not
worth doing, it is not worth doing right.” But the one I want to focus on today is, “You don’t get what you expect,
you get what you inspect.” We all need feedback.
Our eyes and ears and nerve endings in our fingers give us
feedback and we need that to live well. We like it when someone says, “That
was good,” or even, “Adjust your work a little in this direction.” Without these bits of feedback we operate in the dark in a lot of
ways. So it is important, I believe, for
organizations, their staff, and their boards to give and get feedback, to evaluate.
It is terribly important to evaluate against a set of
criteria. In other words, up front we
have said these are the attitudes we expect and these are the things we want
accomplished. If you haven’t said what
you want or how it ought to be, you lose voice when it comes to talking about
how it is. You might just unfairly evaluate on the basis of the focus-de-jour which was not part of the original plan!
Right now we are heading into the fall with budgets to be
drawn up, including money for salaries.
If those salaries are merit-based, and I hope they are, then we need to do evaluations. After the fall there is
January and, in our case, a new budget and new session. So we also have goal setting. The fall, then, right now, is how did we do on our past
goals followed by what are our new goals.
Leadership in the Presbyterian Church is shared. Usually, if it happens at all, and too often
it doesn’t, the pastor gets a performance review. However, there is a session that aids and
abets the pastor’s leadership. They,
too, should get a performance review.
I like asking people to first say what is important to them
in their attitudes and tasks to be accomplished and then let them evaluate
themselves against their self-stated standards. So in the shared leadership of a Presbyterian Church, pastor, review thyself. And, session, review thyself.
But some outside inputs are necessary
too. The person’s goals need to tie into
the organization’s goal for that role or position too. So pastor, get reviewed by someone else, like
the session. Make sure that the task list for the last year that gets inspected as done or not done has your human being worker goals crowned by the corporate directions. And, session, get reviewed
by someone else, like the pastor. Same thing about corporate directions with you.
Keep it simple. If it
gets too complicated, it gets frightening and deferred and … not done. Done simply is better than not done at
all. If need be, look at the to do list and then ask what do we need to do more of and what do we need to do less of? A discussion on that much is better than not at all.
Done simply is better than not done at all. Hey, that sounds like an axiom or a principle
or something.